Best Coverage at the Best PriceWe are strategically aligned with SIAA (Strategic Independent Agency Alliance) and TAA (Texas Agency Alliance) giving us the opportunity to locate specific products and different levels of coverage that work best for our customers. We are also apart of IIAT (Independent Insurance Agents of Texas). Because of those affiliations, we are able to ‘shop’ around for the best coverage at the best price for our customers.
WHAT PEOPLE ARE SAYING ABOUT US...
"To Whom it may concern:
In July of this year we moved our home owner insurance coverage from Farm Bureau to a new agency, BC Insurance of Texas, who set us up with The Hartford Agency.
In August we had a water leak in the slab of our house that flooded two bathrooms, living area and hall way. We had to remove carpet, repair Shower stall area of leak and replace bottom 12 inches of walls associated with these rooms.
I was very concerned with filing a claim so early in the relationship with the new company. Shortly after the claim was filed we received our first of several calls from the Hartford representatives. They very quickly gathered the information they needed and lined up the claim adjustor to came and look at the damage. The Hartford representative called us back in what I thought was a very timely manner to check on our status and experience with the adjustor. During this call she also advised me that a deposit was being processed for the amount the adjustor had turned in on his report to help get the repairs started. She also assured me that if we encountered other issues they would certainly work with us on them. There was an adjustment required to the initial claim that was brought to our attention by Hartford. They discovered that the adjustor had quoted another carpet type and increased the settlement to cover the oversight.We were very pleased with the response and treatment we received from BC Insurance of Texas and The Hartford Agency. Both were very courteous and very professional with us during the process."
- Lawrence Dain